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John Trotti MSW Management Editor

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MSW Editor's Blog

June 23rd, 2009 8:36am PST

Lean Thinking

Posted By John Trotti Comments
We all are tempted to blame our present condition on “them,” the unseen forces in high places whose hands seem to shape our lives with Satanic zeal, but let me ask you to consider for a moment Pogo’s mighty vision prompting him to state categorically, “We have met the enemy, and he are us.”

In those lamentably rare moments when I’m able to back away from the here-and-now and sprinkle myself with the wonderful elixir of perspective, I am able to put Pogo’s brilliance into context, recognizing for the purposes of this commentary that the “thems” aren't really the issue in my life: It’s my reticence in addressing the bloat that permeates so many facets of my daily fare.

Perhaps you read of the results of a recently released study in which parents were shown iconic drawings of children ranging from skinny to fat and asked to select the one most like their own children. The vast majority—even those whose children were classified as obese—selected a middle-of-the-road representation. It’s all so human, and there am I—along with most everyone else, I suspect—lacking the ability to see myself with the same clarity with which I see others.
So, given what appears to be a spring-loaded propensity for self-delusion—resistance to letting our eyes see what our deep-seated beliefs won‚t—how do you and I make sound and (dare I use the grossly abused word) sustainable resource stewardship part our daily behavior?

Establishing Some Metrics

Yesterday I was cleaning out a pile of stuff littering my overworked bookshelf, and stumbled on a booklet from Caterpillar entitled, Tomorrow’s World: 2005 Sustainability Report, in which the company’s chairman and CEO, Jim Owens, affirmed that sustainability issues offer far-reaching challenges and opportunities for every department and individual in his company. “We must establish and communicate ‘bold goal’ targets to drive the right behaviors,” Owens maintains, backing the statement up with a suite of operational challenges already showing dramatic results. Two that stand out have to do with waste and water use. Establishing a recycling target of 70% by 2010, Caterpillar’s system-wide rate has gone from 21% in 2002 to 42% in 2004, while its water use relative to normalized revenue has been reduced by half over the same period of time.

Sustainability Starts With Lean Thinking

While Caterpillar has a goal for recycling, it is tying performance to productivity, a different mindset than one might expect. Moreover, the company has gone a step further by inculcating its sustainability focus into its corporate culture via its Code of Conduct, which spells out its expectations for itself and its employees. What Caterpillar, along with an increasing number of other business and institutions, recognizes is that not only is bloat unacceptable from a business standpoint—it is suicidal from the global perspective.

What is significant here is that the company has chosen to go to its core culture to send the message and begin the change. Perhaps in its lean-thinking clarity it’s an approach we should be adopting as part of our own organizational cultures as well.

 

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